Privacy Policy

At Sojourn & Kin, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website (the “Site”).

By accessing or using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. 

1. Who We Are

Sojourn & Kin is a luggage and travel goods business distributing and selling products from brands such as ELLE Travel, PEANUTS, Eminent, and Pierre Riche. This website is operated by Sojourn & Kin.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 hello@sojournandkin.co

 

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data – such as your name, title, and gender.
  • Contact Data – including your email address, telephone number, billing address, and shipping address.
  • Transaction Data – including details of products you have purchased from us.
  • Technical Data – such as IP address, browser type, time zone setting, and
    device type.
  • Usage Data – information about how you use our website.
  • Marketing and Communications Data – including your preferences in receiving marketing from us.

We do not collect any special categories of personal data (e.g. health or biometric data) or any data relating to criminal convictions or offences.

3. How We Collect Your Data

We collect your personal data in the following ways:

  • Direct interactions – for example, when you:
  • Place an order through our Site
  • Create an account
  • Subscribe to our emails or marketing
  • Contact us via email or contact forms
  • Automated technologies – as you use the Site, we may automatically collect Technical Data and Usage Data via cookies and similar technologies.

4. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Manage your account
  • Communicate with you about your purchases
  • Send you marketing communications (if you have opted in)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

We will only use your data where the law allows us to, such as where we need to perform a contract with you (e.g. fulfilling an order), where it is necessary for our legitimate interests, or where we are legally required to do so.

5. Marketing

You will receive marketing communications from us if you have:

  • You will receive marketing communications from us if you
    have:
  • You will receive marketing communications from us if you
    have:

You can opt out of marketing communications at any time by
clicking the “unsubscribe” link in any marketing email or by contacting us
at hello@sojournandkin.co.

6. Sharing Your Data

We do not sell or rent your personal data. We may share your information with trusted third parties for the following purposes:

  • Service providers (e.g. payment processors, couriers)
  • IT and system administration services
  • Legal or regulatory authorities (if required by law)

All third-party service providers are required to respect the security of your personal data and process it in accordance with the law.

7. Cookies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how the Site is being used, remember your preferences, and improve functionality.

You can choose to disable cookies through your browser
settings, but please note that some parts of the Site may not function properly
without them.

For more information, see our Cookie Policy [insert
link if applicable]. 

8. Data Security

We have implemented appropriate security measures to prevent
your personal data from being lost, misused, or accessed without authorisation.
While we strive to use commercially acceptable means to protect your personal
data, we cannot guarantee its absolute security. 

9. Data Retention

We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for, including for legal,
accounting, or reporting requirements. 

10. Your Legal Rights

Under applicable data protection laws, you may have rights
including:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request erasure of your data
  • The right to object to or restrict processing of your data
  • The right to data portability
  • To exercise any of these rights, please contact us at hello@sojournandkin.co.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately. 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to ensure you are aware of our current practices. 

Last updated: 1 February, 2025